Our experience at the Wintersun

I just wanted to finish off my night writing a few words about The Wintersun restaurant. After being recommended this recently refurbished family friendly restaurant, my wife decided to take myself along with our son (4) and daughter (3).

We ordered our meals and were offered pencils and colouring in sheets that occupied the kiddies. Meals arrived with 3 waitresses presenting the dishes all ready to go, nobody had to wait watching the others eat.

No sooner did we start eating our meals (I had a perfectly cooked steak and my wife had "the best chilly mussels ever"), that my son had an accident. He had rocked on his chair, slipped causing the chair to flip out with him crashing to the floor. He was soon followed by his bowl of pasta that shook hands with his head, resulting in a split on his scalp...and a good measure of blood.

The staff jumped into action assisting my wife and I. The recently first aid trained staff member (that I regret not asking her name) was phenomenal at reassuring my wife it was going to be ok. Confidence with her first aid and strategically offered Freddo frogs quickly resolved matters. We were additionally presented with a fresh bowl of pasta (at no charge).

We would like to sincerely offer a whole hearted thank you to all the staff at The Wintersun Hotel. We will definitely be returning. The friendly, efficient and extremely helpful staff made our experience one to remember. Given that one day we will have to explain were my son got that scar from, one not to forget either.

Grant and Cathy