October 05, 2016 The Geraldton NBN Survey October 05, 2016/ Everything Geraldton The suburb where you live. * Are you connected to the NBN? * Yes No If no, why not? If no, are you ABLE to connect to the NBN? Yes No My NBN connection is * Fibre to the Premises (FttP) Fixed wireless (FW) (NBN antenna on roof) NBN Skymuster Satellite I'm connected to the internet, but I don't connect via the NBN (ADSL, mobile network data dongle, dial up etc) I'm not connected to the internet How did the NBN Installation process go? * Smooth, no problems OK, but not as good as I hoped Horrible, it was a nightmare Not applicable Comments on NBN installation process The name of my Internet Service Provider is The service I'm paying for is (Mb/s upload/download speeds) 100/40 25/5 12/1 I don't know Other (write below) If other... How much do you pay per month for your service? What are the typical speeds you get? (You can test your connection to find out at www.speedtest.net After the page loads, click on the Green BEGIN TEST button) Write download speed first, then upload speed. Which day and time of day did you run this test? Select how much you agree or disagree with the following Select how much you agree or disagree with the following My internet upload and download speeds are very consistent at various times of the day. Strongly Disagree Disagree Neutral Agree Strongly Agree My internet service is very reliable. Strongly Disagree Disagree Neutral Agree Strongly Agree I am satisfied with the overall service from my Internet Service Provider. Strongly Disagree Disagree Neutral Agree Strongly Agree Overall I am very satisfied with the NBN. Strongly Disagree Disagree Neutral Agree Strongly Agree Are there any other particular problems/issues that you’ve had with the nbn or any comments you’d like to make? What do you think that NBN Co could do to improve the service that’s provided in Geraldton? What do you think that your Internet Service Provider could do to improve the service that’s provided in Geraldton? Any other general comments you’d like to make? Thank you! Click here if using Everything Geraldton app to view survey. Results will be published on Everything Geraldton in the coming weeks.