Mullewa Customer Service Officer (ref: 518)

In the heart of wildflower country, Mullewa is a quiet, tidy, rural township with a population of 700 people just 99km from Geraldton, a thriving regional city at the heart of Australia’s Coral Coast. Mullewa offers a small range of services and activities with a focus on community. Mullewa is recognised as one of WA’s key wildflower centres to visit and the natural beauty is plentiful. You can be part of working with us to deliver the best for our community and this region.

Benefits which we offer:

  • Up to 18% Superannuation
  • 22 Annual Leave days (17.5% loading)
  • Health & Wellbeing Program
  • Flexible working arrangements
  • Career opportunities
  • Study Assistance
  • Free parking


The Mullewa District Office, as a branch of the City of Greater Geraldton, provides a wide range of administrative and community and cultural development services to town of Mullewa. The Customer Service Officer is a full time position, responsible for providing accurate, concise and timely information to the general public across a broad range of administrative areas. Additionally, this position is also responsible for duties relating to areas such as Library Services, Vehicle Licensing, Administration, Cash Handling and Receipting, Mullewa Cemetery and Customer Service.

The successful applicant must have a Certificate IV in Customer Contact, Business Administration or Business, and demonstrated customer service experience, including the ability to establish positive relationships with customers; determine and address customer requirements; accurately and confidently hand and balance cash; and deal effectively with difficult customers.

A starting salary of $59,167 per annum or $29.94 per hour will be offered dependent on knowledge, skills, experience and qualifications.

Interested in applying?

A detailed position description can be obtained from our website To gain a better understanding of the role, call Samantha Messina on (08) 9956 6771

Applications with addressed selection criteria should be forwarded to the Chief Executive Officer, City of Greater Geraldton, PO Box 101 GERALDTON WA 6531 and submitted by 4pm, Monday 13 th March 2017. Applications can be faxed to (08) 9956 6674 or emailed to

Ken Diehm