RSM - Business Local welcomes you to attend a FREE presentation on the Changing Face of Customer Service.

We will explore the challenges presented by changes in customer expectations, new technology and disruptive business models. We will discuss managing change, engaging your whole team and other practical strategies that will give your business (and our region) the edge.

We are lucky to have local experts in our community who will be sharing their service outlook, knowledge and experience on the day.

Presenters include:

- Dave Clare, General Manager of ATC Midwest
- Christian Watters, Owner of Jaffle Shack and Cavania
- Pam Sherlock, Coordinator Customer Service Centre at CGG
- Trevor Lake, Director RSM Australia

MC for the morning is Glen Whistler-Carr, the CEO of the Mid West Chamber of Commerce and Industry.

Please RSVP by Wednesday 4 October at https://goo.gl/HyyAAt.
For more details please contact Dave Tyson on 0439 624 735.

Light refreshments available and we look forward to seeing you on the day.

Who to contact for enquiries: Dave Tysom - 0439 624 735