Letter to the editor: Kind and compassionate customer service

Here is a shout out to Chapman Animal Hospital.
Last week we had to put down our dog due to cancer.
The vet came home and the whole procedure was conducted with utmost professionalism and compassion.
Received the attached (unexpected) card today in the mail with a memento of our dog's paw imprint, which made our day.
Thanks to the whole team at Chapman for taking such good care of her when she was sick, in the final hours and afterwards.
Legendary customer service and care.

Steeve Poligadu